After a horrific car accident, Anna (Ricci) wakes up to find the local funeral director Eliot Deacon (Neeson) preparing her for her funeral. Confused, terrified and feeling still very much alive, Anna doesn’t believe she’s dead, despite the funeral director’s reassurances she’s merely in transition to the afterlife. Eliot convinces her he has the ability to communicate with the dead and is the only one who can help her. Trapped inside the funeral home, with nobody to turn to except Eliot, Anna’s forced to accept her own death. But Anna’s grief-stricken boyfriend Paul (Long) can’t shake the suspicion that Eliot isn’t what he appears to be.